CARRIAGE TERMS
Thank you for choosing mypaircraft.com! We are committed to providing you with efficient and safe shipping services. Here are our shipping terms:
Shipping Range
We support shipping to customers all over the United States and internationally. For international orders, specific shipping time and costs may vary depending on the destination and local shipping conditions.
Processing Time
All orders will be processed within 1-3 business days after confirmation. Processing time may be delayed due to holidays, inventory status or other unforeseen circumstances.
Shipping Methods
We provide a variety of shipping methods within the United States, including but not limited to:
Standard Express (such as the United States Postal Service USPS, FedEx, UPS)
Expedited Express (such as FedEx 2Day, UPS Next Day Air)
For international shipping, we mainly ship through reliable international express companies such as DHL and UPS.
Shipping Time
Depending on the destination, it usually takes8-15 business days, but the specific time may be delayed due to customs inspection or other factors.
Shipping Costs
We offer free shipping, and there is no need to pay additional shipping for the goods you purchased at checkout.Additional customs duties and fees may be incurred when entering and leaving the customs, which are also borne by us.For other expenses such as customs duties, if the policy fluctuates, please pay attention to the announcement on the website.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your package in real time on the shipping company’s website.
Defects and Damages
When you receive the product, please be sure to check the integrity of the package. If the product is found to be damaged during transportation, please contact our customer service within 24 hours so that we can provide you with a return or exchange service.
Failure to Deliver
If the package is not delivered due to inaccurate recipient information or no one to sign for it, we will attempt to make a second delivery. If it is still not delivered, the product will be returned to our warehouse and you will be responsible for the relevant return shipping costs.
Customer Responsibility
Please ensure that you provide accurate shipping address and contact details during checkout to avoid delays or delivery errors. We are not responsible for shipping issues caused by incorrect information provided by customers.
If you have any questions or require further information, please feel free to contact our customer service team. Thank you for your support and trust in mypaircraft.com!